Resources

Below you will find helpful links to specialized programs, services, and information.

 

  • After receiving 12 weeks of services and graduating from the “Joining” phase of treatment (first phase of treatment, followed by Restructuring, Value Change, and Generalization phases) 97% of clients maintained family placement.
  • 99% of clients report that Integrated Health Services has improved their quality of life
  • * This statistic comes from the discharge summary form, in which clients and guardians are asked to rank how well they completed each goal and if they think services have improved their quality of life.

 

Non-Discrimination Statement:

Integrated Health Services prohibits discrimination against its customers, employees and applicants for employment on the bases of race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or part of an individual’s income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by the agency (not all prohibited bases will apply to all programs and/or employment activities). Integrated Health Services is an equal opportunity provider and employer.

 

Human Rights: (link at bottom of page)

It is your right:

  • To be treated with dignity and respect
  • To be told about your treatment
  • To have a say in your treatment
  • To speak to others in private
  • To have your complaints resolved
  • To say what you prefer
  • To ask questions and be told about your rights
  • To get help with your rights

Individuals receiving services are entitled to:

(freedoms vary according to service models and are only during the delivery of service)

  • Freedom to move within the service setting, its grounds and the community
  • Freedom to communicate, associate and meet privately with anyone the individual chooses
  • Freedom to have and spend personal money
  • Freedom to see, hear, or receive television, radio, books, and newspapers, whether privately owned or in a library or public area of the service setting
  • Freedom to keep and use personal clothing and other personal items
  • Freedom to use recreational facilities and enjoy the outdoors
  • Freedom to make purchases in canteens, vending machines or stores selling a basic selection of food or clothing
  • Receive services in the least restrictive setting to his freedom

If you have a complaint about treatment or services you are receiving, please contact the Office of Human Rights or a Regional Advocate.
If you are in one of the DBHDS facilities and have a complaint, please file that complaint with the Human Rights Advocate at the facility where you are receiving treatment.
If you are a TTY User, please use the TTY Relay (711) to contact our office.
You may also communicate with the PAIMI or DD Programs at the Virginia Office for Protection and Advocacy.  Their toll-free number is 1-800-552-3962.
If you have complaints about a licensed service, please contact the Office of Licensing.

Chesapeake CSB

224 Great Bridge Boulevard

Chesapeake, VA 23320

Phone: 757-547-9334

Hours to Schedule: 8am-4pm

 

Colonial Behavioral Health

Serving James City, York, Poquoson, Williamsburg

1657 Merrimac Trail

Williamsburg, VA 23185

Phone: 757-253-4044

Hours to Schedule: 8:30am-5pm

 

Hampton-Newport News CSB

300 Medical Drive

Hampton, VA 23666

Office Number: 788-0300

Direct VICAP Phone: 757-251-1300

Hours to Schedule: 8am-5pm

Fax: 757-788-0937

 

Norfolk CSB

225 West Olney Road

Norfolk, VA 23510

Phone: 757-823-1666

Hours to Schedule: 9am-5pm

 

Portsmouth Department of Behavioral Healthcare Services

General Information: Central Intake Office: 757-398-9614 fax

600 Dinwiddie Street 545 High Street

Portsmouth, VA 23704 Portsmouth, VA 23704

Phone: 757-393-8618 757-393-8001 757-393-8929

 

Virginia Beach CSB/MHSA Child & Youth Services

289 Independence Boulevard

Pembroke 3, Suite 245

Virginia Beach, VA 23462

Phone: 757-385-0866

Hours to Schedule: 8am-5pm

 

Western Tidewater CSB

Serving Franklin, Suffolk, Isle of Wright, Southampton

1000 Commercial Lane
Suffolk, VA 23434-8148

(757) 942-1069

Chesterfield Community Services Board

Serving Chesterfield

6801 Lucy Corr Boulevard

Chesterfield, VA 23832

Phone: 804-748-1227

 

District 19 Community Services Board

Serving Hopewell, Dinwiddie, Petersburg, Surry, Sussex

20 West Bank Street, Suite 5

Petersburg, VA 23803

Phone: 804-863-1689 ext. 3160

 

Hanover Community Services Board

Serving Hanover

8475 Bell Creek Road

Mechanicsville, VA 23116

Phone: 804-365-6760

 

Henrico Area MH & Development Services

Serving New Kent, Henrico, Charles City

10299 Woodman Road

Glen Allen, VA 23060

Phone: 804-727-8581

 

Middle Peninsula-Northern Neck CSB

Serving Gloucester, Warsaw, King William

530 General Puller Highway

Saluda, VA 23149

· Gloucester Phone: 804-693-5057

· Warsaw: 804-333-3671

· King William: 804-769-3052

Hours to Schedule: 9am-5pm

 

Piedmont Community Services

Serving Franklin, Henry

24 Clay Street

Martinsville, VA 24112

Phone: 276-632-7128

 

Richmond Behavioral Health Authority

107 South 5th Street

Richmond, VA 23219

Phone: 804-819-4000

 

Western Tidewater Mental Center

601 North Mechanic Street

Franklin, VA 23851-1455

Phone: 757-562-2208

Hours to Schedule: 8am-5pm

 

Logisticare: 1-866-966-3326