Below you will find helpful links to specialized programs, services, and information.


  • After receiving 12 weeks of services and graduating from the “Joining” phase of treatment (first phase of treatment, followed by Restructuring, Value Change, and Generalization phases) 97% of clients maintained family placement.
  • 99% of clients report that Integrated Health Services has improved their quality of life
  • * This statistic comes from the discharge summary form, in which clients and guardians are asked to rank how well they completed each goal and if they think services have improved their quality of life.


Non-Discrimination Statement:

Integrated Health Services prohibits discrimination against its customers, employees and applicants for employment on the bases of race, color, national origin, age, disability, sex, gender identity, religion, reprisal, and where applicable, political beliefs, marital status, familial or parental status, sexual orientation, or all or part of an individual’s income is derived from any public assistance program, or protected genetic information in employment or in any program or activity conducted or funded by the agency (not all prohibited bases will apply to all programs and/or employment activities). Integrated Health Services is an equal opportunity provider and employer.


Human Rights: (link at bottom of page)

It is your right:

  • To be treated with dignity and respect
  • To be told about your treatment
  • To have a say in your treatment
  • To speak to others in private
  • To have your complaints resolved
  • To say what you prefer
  • To ask questions and be told about your rights
  • To get help with your rights

Individuals receiving services are entitled to:

(freedoms vary according to service models and are only during the delivery of service)

  • Freedom to move within the service setting, its grounds and the community
  • Freedom to communicate, associate and meet privately with anyone the individual chooses
  • Freedom to have and spend personal money
  • Freedom to see, hear, or receive television, radio, books, and newspapers, whether privately owned or in a library or public area of the service setting
  • Freedom to keep and use personal clothing and other personal items
  • Freedom to use recreational facilities and enjoy the outdoors
  • Freedom to make purchases in canteens, vending machines or stores selling a basic selection of food or clothing
  • Receive services in the least restrictive setting to his freedom

If you have a complaint about treatment or services you are receiving, please contact the Office of Human Rights or a Regional Advocate.
If you are in one of the DBHDS facilities and have a complaint, please file that complaint with the Human Rights Advocate at the facility where you are receiving treatment.
If you are a TTY User, please use the TTY Relay (711) to contact our office.
You may also communicate with the PAIMI or DD Programs at the Virginia Office for Protection and Advocacy.  Their toll-free number is 1-800-552-3962.
If you have complaints about a licensed service, please contact the Office of Licensing.